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When configuring an LDAP connection, the username to test the connection with cannot be edited. As a result, an incorrect username may be displayed in the test screen, preventing testing and saving the configurations successfully.
If LDAP authentication is not restricted to a group or the currently logged in user is part of the LDAP authentication group, Appian automatically assumes that the currently logged in user will be the one whose credentials are used to test.
If there is no LDAP user corresponding to the name of the currently logged in user, do the following to enable editing the LDAP username:
If there is an LDAP group already configured, simply remove the currently logged in user from the group.
This article applies to Appian 7.11 and above.