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DRAFT KB-XXXX Updating SAML configurations for use with a new IDP signing certificate

The following steps will need to be performed in the Appian Administration console once the new IDP signing certificate has been installed on the IDP side.

We highly recommend attempting the following steps on a non-PROD environment before attempting the update on PROD if possible.

  1. Log into Appian as the system administrator and navigate to Administration Console > Authentication > SAML.
  2. Obtain the new IDP metadata for the connection once the new IDP certificate has been successfully installed.
  3. Delete the existing Identity Provider Metadata file and upload the new file from Step 1.
  4. Test the settings by clicking Test, and a new window/tab will be redirected to the IDP login page. Enter the credentials for same user in Appian. 
  5. When the authentication is successful, close the test window and click on Test Completed.
  6. Click Save Changes to complete the update.

Affected Versions

This article applies to all versions of Appian.