You are currently reviewing an older revision of this page.

DRAFT KB-XXXX Addressing the AbstractLogSceduler Error in App Server Logs

Symptoms

Frequent errors regarding the AbstractLogScheduler getting thrown in the application server logs.

ERROR com.appiancorp.common.monitoring.AbstractLogScheduler - Error logging for class com.appiancorp.common.monitoring.AppServerSystemMetricsLogScheduler

Cause

This issue has been resolved via AN-97063 in the following Appian hotfix/version:

Appian 17.2 Hotfix Package H

and will be applied in the next hotfix packages:

Appian 17.3 Hotfix Package D
Appian 17.4 Hotfix Package C

Action

Apply the latest hotfix for your Appian version or upgrade to the latest version of Appian.

Workaround

To remedy the application server log files from growing too large with this recurring error, add the following line:

log4j.logger.com.appiancorp.common.monitoring.AbstractLogScheduler=OFF

to the appian_log4j.properties file in C:<APPIAN_HOME>\ear\suite.ear\resources to turn off the notifications for the error. No system performance is affected by this.

Affected Versions

This article applies to Appian versions 17.2 and later.