DRAFT KB-XXXX: Some keys are missed when entering data into a text/paragraph field in Internet Explorer

Symptoms

When typing quickly in a paragraph field on an Internet Explorer browser, some characters are missed and do not appear in the paragraph field. 

**Insert gif here***

Cause

This issue has been addressed via AN-ZZZZ in the following hotfixes/versions:

Note: When listing hotfixes, add a hyperlink to the Hotfix documentation for that version.

Versions 17.4 and later. 

Action

Apply the latest hotfix to your Appian installation.

Workaround

This section is optional and should only be used as an alternative action if there is a massive technical debt associated with performing the action in the above section for customers (such as upgrading). It can also be used if there is a solution to the issue in the article but is more inconvenient to implement or it causes other undesirable behavior and wouldn’t warrant being an action.

Affected Versions

This section includes any relevant version information for Appian or other third/party configurations. Some examples of valid affected versions are as follows:

• This article applies to all versions of Appian.
• This article applies to Appian 7.11 and later.
• This article applies to Appian 16.2 and earlier.
• This article applies to Appian 7.11 and 16.1.
• This article applies to Appian 16.1, 16.2, and 16.3.
• This article applies to all versions of Appian from Appian 7.10 to Appian 16.2.
• This article applies to all versions of Appian using JBoss EAP 6.4.9 as an application server and Internet Explorer 9 as a web browser.
• This article applies to all versions of Appian Cloud.

Last Reviewed: February 2018