KB-1558 How to add an office phone number to your Forum profile

Purpose

To ensure that Appian Support can contact the support contact for case questions, every support contact must have a current and valid phone number. This article outlines the process for updating your profile with a valid phone number. 

Instructions

1. Go to Appian Forum.
2. Log in to the site.
3. Click on the profile icon on right side of screen and select Profile.
4. Click Edit Profile.
5. Input Office Phone with a valid contact phone number. 
6. Click Save Changes.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: March 2021