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Data-server will not start due to sse 4.2 or later error

Symptoms

When trying to start the data-server users may see the following error:

'sse 4.2 or later'

Cause

This is a known issue with the version of the data server shipped in Appian installations. This version of the data server requires the sse 4.2 instruction set which is a flag supported by modern CPUs. Older CPUs or ones that don't support sse 4.2 will not be able to run the data server by default.

Action

Open a support case with Appian Support to request the correct version of the data server. The zip file provided by Support will contain the q binary and an updated q.k file. Simply override the existing q.k and q binary in the appropriate OS directory.

 

Affected Versions

This article applies to Appian 18.1 and later.

Last Reviewed: May 2018