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DRAFT KB-XXXX How to retrieve the Default Community


Tempo page is not rendering properly:

When trying to access to legacy designer, this error can appear:


This can happen when the Default Community have been deleted.


Check if the Default Community exists:

  1. Go to Runtime Data
  2. Click on Documents
  3. Check if the Default Community is present. This two subfolders should also be present: System Knowledge Center and Temporary Documents Knowledge Center

If it is not present, here is how to retrieve the Default Community:

  1. Export it from another environment in an application
  2. Import it to the impacted environment

This community has a reserved UUID which means that importing it will restore it.

Affected Versions

This article applies to Appian 17.4 and later.