KB-XXXX fn!index performs poorly when indexing into data with a structure defined by a CDT created using a Call Web Service Smart Service node

Symptoms

When using the index function to index into a data set where the data's structure is defined by a CDT that was imported via the Call Web Service Smart Service node, the index function is unusually slow.

Cause

The CDTs that define the structure of the data being indexed into have a temporary flag and thus are not cached in the app server.

CDTs get a temporary flag if they are imported or updated by running "Refresh Services" on a Call Web Service Smart Service node and then the process model is closed without being saved and published.

Action

1. Open the process model originally used to import the CDTS.
2. On the Call Web Service node, and hit the "Refresh Services" button
3. Save and Publish the process model

To prevent future instances of this issue, make sure to always Save and Publish the process model if "Refresh Services" is run

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: May 2018