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KB-XXXX Document security does not update after moving a Document


After moving a document to a new folder using the Move Document Smart Service, the document remains inaccessible to users who have "Viewer" privileges or higher to the target folder but no access to the source folder. These users are able to see new documents uploaded to the target folder as expected.

When viewing the security of the document itself, the security matches the target folder's security as intended.


This is a known issue with the document security not updating correctly after moving a document. It has been reported to the Appian Product Team as AN-79520.


You can include an Inherit Security from Parent for Document Smart Service node provided by the Content Security Utilities Shared Component after the Move Document node in impacted process models. The Smart Service will force the content security to refresh after it has been moved.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2018