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DRAFT KB-XXXX Smart Service Export SQL to excel fails

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.


After upgrading to 18.3, the Export SQL to excel smart service which is a part of the Excel Tools throws the error given below:

The following error was raised by the Export to Excel function: null

In the tomcat-Stdout.log, the following log entry is printed:

Caused by: javax.naming.NameNotFoundException: Name ["java:/jdbc/Appian"] is not bound in this Context. Unable to find [java:/jdbc/Appian]. at org.apache.naming.NamingContext.lookup( ...


There is an issue with the JNDI name used in the configuration.


Check the JNDI name on the "Value" parameter in the configuration and make sure that there are no quotes(") around the JNDI name. This also applies if a constant is used for the JNDI name.

Upgrade to the latest version of the Hotfix to resolve this issue.

Affected Versions

This article applies to all versions of Appian running 18.3 and later.

Last Reviewed: November 2018