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Processes that were in-flight or active during the time of upgrading to 17.4, show missing or incorrect process history after upgrading.
This issue has been addressed as AN-97571 in the following hotfixes/versions:
Apply the latest hotfix to your Appian installation.
As a preventative measure to avoid running into this problem when upgrading to 17.4, please apply the lastest Hotfix for your relevant Appian version.
This article applies to all versions of Appian upgraded to 17.4 without Hotfix Package B installed.
Last Reviewed: January 2018