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Appian Technical Support may request a network capture when troubleshooting complex issues. A network capture helps to understand the requests that are issued from the browser, and the raw response that is returned by the server.
These steps were correct at the time this document was published. However, since these steps guide usage of third party software, they could change without notice. Please consult the documentation for the browser that you are using for the most current and accurate steps for obtaining a network capture.
This article applies to all versions of Appian.
Last Reviewed: February 2018