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When a user is uploading a file to Appian via an Apache web server, the file upload gets stuck with the message "Waiting" in the progress bar. For example in the Import application as seen below:
The Apache web server contains a value that is limiting the file upload size. For more information see Apache documentation.
Increase the LimitRequestBody to a value that will satisfy the file requirements. This directive can be added to the .htaccess or httpd.conf file. Setting this value to 0 removes any file size restriction:
LimitRequestBody
LimitRequestBody 0
This article applies to all versions of Appian.
Last Reviewed: November 2018