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The Static and Dynamic Content URLs in custom.properties have been properly configured.
Routing for the Static and Dynamic Content URLs are not configured properly or have not been set up.
Work with a network administrator to add routing for the Static and Dynamic URLs in DNS.
The Static and Dynamic URLs can be accessed locally or from another computer by adding routing for these URLs in its hosts file.
Example:
With the below configuration in custom.properties:
conf.suite.SERVER_AND_PORT=example.appian.comconf.suite.STATIC_SERVER_AND_PORT=example.appian-static.comconf.suite.DYNAMIC_SERVER_AND_PORT=example.appian-dynamic.com
conf.suite.SERVER_AND_PORT=example.appian.com
conf.suite.STATIC_SERVER_AND_PORT=example.appian-static.com
conf.suite.DYNAMIC_SERVER_AND_PORT=example.appian-dynamic.com
Add the following lines to the computer's hosts file:
<IP_OF_example.appian.com> example.appian-static.com<IP_OF_example.appian.com> example.appian-dynamic.com
<IP_OF_example.appian.com> example.appian-static.com
<IP_OF_example.appian.com> example.appian-dynamic.com
This article applies to on-premise Appian 18.3 and later.
Last Reviewed: December 2018