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KB-XXXX MS Exchange 2016 mail server FAQ

Does Appian support Exchange 2016?

Appian does not specify a list of supported mail servers. Standard protocols such as POP3, IMAP, and IMAPS are all supported.
 
Does Appian support Exchange shared mailboxes using a proxy service account?

It is possible to poll a Microsoft Exchange shared mailbox. forceImapLogin must be set to true when attempting to poll a Microsoft Exchange shared mailbox. A shared mailbox will have a username pattern similar to DOMAIN\username\mailboxname

Does Appian support Exchange 2016 UPN compatability? 

UPN is configured within AD and MS Exchange, and does not affect Appian's communication with the mail server.

Is Appian compatible with NTLMv2?

NTLMv2 is not currently supported.