You are currently reviewing an older revision of this page.

DRAFT KB XXXX - High disk issues due to <AE_HOME/tomcat/apache-tomcat/temp> directory.

Symptoms

In rare scenarios, temporary files located in <APPIAN_HOME>/tomcat/apache-tomcat/temp can consume a large amount of space on disk. This directory contains temporary documents which applications generate during its execution. 

Cause

This directory contains temporary documents which applications generate during execution. This issue occurs when the application server sometimes fails to delete documents from this directory even after the program execution is finished.

Action

After stopping the application server, delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

  • Windows user can navigate to that directory and delete all the content from UI.
  • The following command when executed on Linux will clear the content in that directory:
    • rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note:  Restarting the application server will not clear the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019