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DRAFT KB XXXX - High disk issues due to <AE_HOME/tomcat/apache-tomcat/temp> directory.

Symptoms

In rare scenarios, tomcat temporary files located in <AE_HOME>/tomcat/apache-tomcat/temp can consume a lot of disk. This directory contains temporary documents which applications generate during its execution. 

Cause

This issue occurs when the application server sometimes fails to delete documents in this directory even after the program execution is finished. 

Action

It is safe to delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

  • Windows user can navigate to that directory and delete all the content from UI.
  • The following command when executed on Linux will clear the content in that directory:
    • rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note: A full site restart will also clear the content in that directory but restarting the application server alone will not. 

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019