You are currently reviewing an older revision of this page.
Following a hotfix, SAML login loads a blank page without any error displayed. Right clicking on the blank page and selecting "Inspect Element," then selecting the "Debugger" tab shows the below error:
SCRIPTXXX: Object doesn't support property or method 'addEventListener'
This issue has been addressed via AN-148043 in the following hotfixes/versions:
Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.
Open a case with Appian Support and note to the case description that you are experiencing behavior in line with this article.
<APPIAN_HOME>/tar xvf install-fix.tar
This section includes any relevant version information for Appian or other third/party configurations. Some examples of valid affected versions are as follows:
Last Reviewed: Month YYYY
© 2022 Appian. All rights reserved.