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When User Start Pages are configured, some users that try to open a task from an email are directed to an invalid URL.
When accessing tasks directly within Appian, such as /suite/tempo/tasks, no issues are encountered.
A trailing forward slash '/' is included at the end of the User Start Page URL. Such as the below example:
This issue has been reported to the Appian Product Team. The reference number for this issue is AN-169824.
Remove the trailing '/' at the end of User Start Pages. For example.
Should be updated to
This article applies to all versions of Appian
Last Reviewed: March 2021