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Purpose
Forum provides customers the ability to create a record of their different self-managed installations. This allows both the customer as well as the Appian Support team to better track each environment, its details, as well as the related support cases efficiently.
Note: The Installation Record(s) are a very important piece of information when creating a support case and filling out the Installation Details > Appian Installation section.
Instructions
Pre-Requisites
A) Adding a New Installation
B) Editing an Existing Installation
This article applies to all versions of Appian.
Last Reviewed: March 2021