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DRAFT KB-XXXX Steps to resolve java.io.FileNotFoundException regarding apache-tomcat/conf/tomcatResources.xml

Symptoms

Upon startup of Tomcat an error similar to:

YYYY-MM-DD 00:00:00 SEVERE [localhost-startStop-1] org.apache.catalina.startup.ContextConfig.processContextConfig Parse error in context.xml for [/suite]
java.io.FileNotFoundException: /usr/local/appian/tomcat/apache-tomcat/conf/tomcatResources.xml (No such file or directory)

There may also been errors similar to this:

java.io.FileNotFoundException: /usr/local/appian/tomcat/apache-tomcat/lib/orai18n-mapping.jar (No such file or directory)

Cause

The Oracle jdbc archive can contain several companion jars that are not required for integration with Appian. One of these, xmlparserv2.jar, causes issues with Tomcat startup when imported into /tomcat/apache-tomcat/lib/

Action

Remove the xmlparserv2.jar from /tomcat/apache-tomcat/lib/ folder, and being the startup process again.