[DRAFT SP-9623] Kafka/Zookeeper/Tomcat related data ownership being non-Appian user account prevents services from starting up

Symptoms

Upon starting services, the console output shows the following:

Cause

Necessary component files are owned by non-Appian user accounts.

Action

To check the file permissions inside the environment, run the following:

Affected Versions

This article applies to all self-managed versions of Appian.

Last Reviewed: February 2024