KB-1247 How to register new Forum users

The User Registration application allows authorized primary contacts to register Forum users on behalf of their company. An account record page is also included where primary contacts can view a listing of all primary contacts and users associated with their company.

Note: The next steps are only intended for Primary Contacts and User Registration administrators. Otherwise, the user will need to contact the primary contact of his/her company.

Steps to register a new user on Forum:

1. Login to Forum (https://forum.appian.com/) using an existing Forum user account (this user account must be a User Registration administrator).
2. Navigate to the Records > Accounts > [Your Company].
3. Click on the Register a New User button.
4. Complete the information for the new user. Note: Email accounts must contain a valid company-supplied domain (e.g., appian.com).
5. Submit the form. An email will be sent to the new user with the login credentials.

Contact Appian Technical Support via a support case for the following actions:

1. Adding new domain names for companies.
2. Adding new User Registration administrators.
3. Adding new support contacts.
4. Deactivating and reactivating users.

If any questions arise on the procedure, please send an email to support@appian.com.