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A temporary license is only valid for 7 days and can be used on any server as long as the operating system matches.
This type of license should be requested in the following scenarios:
To determine if you need a temporary license navigate to the following directory using the command line and run k.exe (or ./k for Linux):
k.exe
./k
<APPIAN_HOME>/server/_bin/k/<OS>/
If k3.lic is printed, then you should request a temporary license. Type \\ to exit.
\\
A long-term license is valid for an extended period of time and can only be used on the server that it was requested for.
In order to generate the k output, navigate to <APPIAN_HOME>/server/_bin/k/<OS>/ and run k.exe (./k if Linux). Type \\ to exit.
The License Management Application allows registered users on Forum to request a product license to install Appian. Perform the following to request a license:
Please note that generating the long-term license can take up to 4-5 business days.
Note: Please request a long-term license as soon as you receive your temporary license.
The steps to install a temporary license and a permanent license are the same. To install a product license, perform the following (Note: Licenses are hot-deployable, so you need not stop the Appian components to install a license):
APPIAN_HOME>/server/_bin/k/linux64/
<APPIAN_HOME>\server\_bin\k\win64\
k3.lic
If k3.lic is printed after installing the new license and running the k script, this is because of one or more of the following: