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Parsing Error is thrown when the user attempts to open a Word document from the "Word Doc from Template Smart Service".
The error appears as the following image:
The user included an HTML formatting tag, such as <i> or <b>, or the characters &, <, and >, causing a parsing error.
<i>
<b>
&
<
>,
Follow the instructions in the Appian Document for "Word Doc from Template Smart Service" found in:
https://docs.appian.com/suite/help/latest/Word_Doc_from_Template_Smart_Service.html
For process variables, constants, and typed values, do not use HTML formatting tags, such as <i> or <b>, or the characters &, <, and >. If necessary, use the toHtml() function to remove these characters (i.e. rather than use <, use toHtml(<)).
>
toHtml()
This article applies to Appian 17.1 and later.
Last Reviewed: January 2018