DRAFT KB-XXXX JBoss not starting due to "The logging subsystem requires the log manager" Error

Symptoms

When conducting a fresh install of Appian 17.4 and upon starting JBoss you see the following stack trace:

Cause

Currently unknown

Action

Add the following to your standalone.custom.sh (this is inside JBOSS_HOME\bin):

#LogManager java options

CUSTOM_JAVA_OPTS=$CUSTOM_JAVA_OPTS -Djboss.modules.system.pkgs=org.jboss.byteman,org.jboss.logmanager -Djava.util.logging.manager=org.jboss.logmanager.LogManager CUSTOM_JAVA_OPTS=$CUSTOM_JAVA_OPTS -Xbootclasspath/p:$JBOSS_HOME/modules/system/layers/base/org/jboss/logmanager/main/jboss-logmanager-1.5.4.Final-redhat-1.jar CUSTOM_JAVA_OPTS=$CUSTOM_JAVA_OPTS -Xbootclasspath/p:$JBOSS_HOME/modules/system/layers/base/org/jboss/log4j/logmanager/main/log4j-jboss-logmanager-1.0.2.Final-redhat-1.jar

Affected Versions

This article applies to Appian 17.4.

Last Reviewed: January 2018