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[DRAFT]KB-XXXX How to add phone(office) to profile

Purpose

This article outlines the process for updating your profile with a valid phone number. This is necessary to ensure that Appian Support can contact the case creator to discuss open support cases.

Instructions

  1. Go to Appian Community.
  2. Login to the site.
  3. Click on the profile icon on right side of screen and select "Profile".
  4. Click “Edit Profile”.
  5. Input "Phone (Office)" with a valid contact phone number. 
  6. Click "Save Profile".

Affected Versions

This article applies to all versions of Appian.