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KB-XXXX System alert e-mails appear as "Found The document has moved here"

Symptoms

System e-mails are received in the following format:

Found
The document has moved here.

Cause

The web server is redirecting HTTP traffic on the port that e-mail is configured on. 

Action

Perform one of the following:

In <APPIAN_HOME>/custom.properties, change the port that e-mail is configured on by editing the conf.suite.MAIL_SERVER_AND_PORT property.

Or

Edit the web server settings to stop redirecting HTTP traffic on the port that e-mail is configured on.

 

Affected Versions

This article applies to all versions of Appian.

 

Last Reviewed: November 2018