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There is an authentication error even after you have confirmed the password is correct
Appian special characters within Appian need to be escaped when used in the STMP password field in password.properties
Appian is aware that the character ',' needs to be escaped
1) Try to escape the character with \\
2) Try to use a password without special characters
If there are multiple special characters do this
This article applies to all Appian versions 17.3 and newer.
Last Reviewed: November 2018