DRAFT KB-XXXX "Failed to successfully create Quick App on operation 'import from templates'"

Symptoms

When attempting to create a Quick App, the following error message is returned:

Quick App Not Created - Oops! Something went wrong and we couldn't create your Quick App. Nothing has currently been created. 
You can try to create your Quick App again, but if it continues failing please contact a system administrator.

In the application server log, the following error can be seen:

com.appiancorp.ix.binding.UnresolvedReferenceException: type=content, srcId=[UUID], .... cannot be found
....
ERROR com.appiancorp.object.quickapps.QuickAppObjectType - Failed to successfully create Quick App on operation 'import from templates' - rolling back
java.lang.IllegalStateException: We cannot have any import failures

Additionally, searching for the UUID in /suite/design/ => Objects => Search by UUID or ID shows no results.

Cause

The system object with [UUID] is missing from the environment.

Action

If the object exists in other environments, it can be imported into the environment experiencing this issue.

Search for the object by UUID in an environment where it is not missing.
Click the checkbox next to the object and select 'More' =>'Download'
Import the object into the environment that is missing it.

Workaround

If it is not possible to import the object from another environment, some objects can be re-loaded into appian with the load script

Possibly run the load script

Affected Versions

This article applies to all supported versions of Appian.

Last Reviewed: December 2018