You are currently reviewing an older revision of this page.
Symptoms
When attempting to start Appian as a windows service, the service may unexpectedly die while services and service manager show a running status.
This could occur in the following scenarios:
Cause
This a known issue with how the windows service is determining that the service has stopped. From Service Manager's perspective there are no issues.
This issue has been reported to the Appian Product Team. The reference number for this issue is AN-113199.
Workaround
After the application server, search server and data server are down, stop Appian services from command line.
Affected Versions
This article applies to all versions of Appian.
Last Reviewed: April 2019