You are currently reviewing an older revision of this page.

How to check if -static domain is configured correctly in order to use Document Viewer Component (DVC)


Starting Appian 18.3, in order to use the Document Viewer Component (DVC) a -static domain needs to be correctly configured as mention in the documentation. This article outlines how to confirm whether or not the static domain is configured correctly


  1. Navigate to <AppianStaticURL>/suite/rest/a/content/latest/docview/a.
  2. If a blank page is returned, the -static domain is set up correctly.
  3. If a blank page is not returned: 
    1. For Appian On-Premise environments, begin the troubleshooting process by checking the web server configurations. Ensure that along with the FQDN, -static and -dynamic domain are handled properly by the web server as mentioned in the documentation.  
    2. For Appian Cloud environments, open a support case with Appian Technical Support. 

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: April 2019