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The purpose of this article is to answer common questions relating to the process of restoring a site to a backup in Appian Cloud. This article refers to this activity as a 'reversion'.
Table of Contents:
What is the process to revert to a backup?
How is data stored in Appian Cloud backed up?
See the documentation for details on how Appian Cloud data is backed up. These backups are automatically performed by taking snapshots of the entire customer site on a regular schedule. A snapshot is a complete copy of the site at a specific point in time, which includes not only the environment data at that point in time, but also the version and hotfix the site was running. Customers may also request an on-demand backup to be taken at a specific date and time at an additional cost, coordinated through the Appian Account Executive.
What is reverted?
Appian Cloud follows a similar backup strategy to the one documented here. It is important to note that when an Appian Cloud site is reverted to a backup, everything in the environment will be rolled back to ensure consistency. This includes environment data as well as the Appian version and configurations. It is not supported to change the Appian version independently from the data that was on the site at the time of the backup.
This article applies to all versions of Appian Cloud.
Last Reviewed: October 2019