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DRAFT KB-XXXX Process History shows incorrect data for instances started before 17.4 upgrade

Symptoms

Processes that were in-flight or active during the time of upgrading to 17.4, shows missing or incorrect process history after upgrading.

Cause

  • This issue has been addressed via AN-97571 in Appian 17.4 Hotfix Package B.

Action

Apply the latest hotfix to your Appian installation

As a preventative measure to avoid running into this problem when upgrading to 17.4, please apply the lastest Hotfix for your relevant Appian version.

Affected Versions

  • This article applies to all versions of Appian upgrading to Appian 17.4