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When attempting to login to a site via Appian Authentication with correct credentials, a 401 error page is show and the user is unable to login:
There are no entries logged in the login-audit.csv file for the attempt and no traffic is logged in the application server access log.
The browser is not correctly forwarding the login request to the application server for processing.
Clear the web browser cache and attempt to login again.
This article applies to all versions of Appian.
Last Reviewed: April 2018