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The link to Cloud Database is missing when clicking on the user's profile or while trying to access through Appian Designer.
System administrator users that have access to the Appian Cloud Database should be present in the Database Administrator group. This error occurs when the group has been deleted.
First, verify if the Database Administrator group is present:
If the group is missing, perform the following actions to retrieve it:
This community has a reserved UUID which means that importing it will restore it.
This article applies to Appian 18.2 and later.
Last Reviewed: October 2018