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DRAFT KB-XXXX Smart Service Export SQL to excel fails

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

After upgrading to 18.3, the Export SQL to Excel Smart Service which is a part of the Excel Tools Shared Component throws the error below:

The following error was raised by the Export to Excel function: null

In the tomcat-Stdout.log, the following log entry is printed:

Caused by: javax.naming.NameNotFoundException: Name ["java:/jdbc/Appian"] is not bound in this Context. Unable to find [java:/jdbc/Appian]. at org.apache.naming.NamingContext.lookup(NamingContext.java:816) ...

Cause

This issue has been addressed via AN-120795 in the following hotfixes/versions:

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Affected Versions

This article applies to all versions of Appian running 18.3 and later.

Last Reviewed: January 2019